MooiMed Private Hospital

PATIENT SATISFACTION SURVEY

1. Admission staff welcoming and helpful?

2. How well the waiting time was managed?

3. Cleanliness of hospital and patients’ room?

4. Nursing staff treat patients with courtesy and respect?

5.Nurses explain things in a way the patient can understand?

6. How well physicians communicate and treat the patients?

7.Received well prepared, warm and covered food?

8. How well hospital staff help patients manage pain?

9. Discharged information well communicated and assistance offered?

10. Patients’ overall rating of the hospital: whether the patient would recommend the hospital to family and friends?